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<h2 class="section-title">1. What products and services does Oprint.one provide?</h2>
<p>We specialize in digital printing. On our portal, you can order roll-ups, beach flags, deck chairs, X-Banners, and many other advertising materials, all produced to the highest quality. We also offer products printed using UV, eco-solvent, and sublimation technologies.</p>
<p><b>Our machine park also includes a flatbed UV printer, allowing us to print on materials such as PVC boards, HIPS, Dibond, and more. For orders placed in our store, we also provide additional services such as:</b></p>
<p>Special order packaging</p>
<p>Custom packing</p>
<p>Carton labeling</p>
<p>International shipping</p>
<p>To request an additional service, please contact our Customer Service Office.</p>
<h2 class="section-title">2. How long does it take to complete an order?</h2>
<p>For standard orders, completion takes 48 hours from the approval of the file for printing and payment.</p>
<h2 class="section-title">3. Can I order material samples?</h2>
<p>Of course! To order samples, please contact your account manager or our Customer Service Office.</p>
<h2 class="section-title">4. Which countries do you cooperate with?</h2>
<p>We currently work with clients from all over Europe.</p>
<h2 class="section-title">5. How is the delivery time for my order calculated?</h2>
<p><b>The delivery time depends on the approval of the files and payment:</b></p>
<p>If approval and payment are made by 12:00 PM, the delivery time is counted from the next business day.</p>
<p>If approval or payment is made after 12:00 PM, the delivery time is counted from the following business day.</p>
<h2 class="section-title">6. Can I cancel an order?</h2>
<p>Cancellation is only possible before file approval. If you have made a payment but have not approved the files, you can cancel the order by sending an email to: marketing@oprint.one. A refund will be made within 14 business days to the bank account you specify.</p>
<h2 class="section-title">7. How long do I have to make a transfer before my order becomes invalid?</h2>
<p>An unpaid order (in the case of a transfer) remains valid for [number of days] days. After this time, it is automatically removed from the system.</p>
<h2 class="section-title">8. What is the difference between RGB and CMYK color spaces?</h2>
<p>RGB: A color space based on mixing red, green, and blue light, used in displays (monitors, TVs).</p>
<p>CMYK: A set of four basic printing ink colors (cyan, magenta, yellow, black) used in color printing. RGB offers a wider range of colors than CMYK, but CMYK is the standard in printing.</p>
<h2 class="section-title">9. How do I prepare a file for printing?</h2>
<p>On the calculation subpage, after selecting a specific product, you will find a link to instructions describing how to prepare the graphic file. There you can also download design templates in various graphic programs. Tip: Place all project pages in one file. If you have additional questions, write to us at: marketing@oprint.one.</p>
<h2 class="section-title">10. Can materials be printed in colors other than CMYK, such as Pantone special colors?</h2>
<p>Yes, we offer the possibility of printing in special colors such as Pantone. Due to the specificity of this solution, higher costs may apply. To place an order using special colors, please contact us by sending a message to: marketing@oprint.one.</p>

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